Privacy Policy

Your Privacy is important to Tapinto The Basics.

Please read our Privacy Policy below to gain an understanding of what information we collect from you, when we collect it, what we do with it, how we protect it and what you can do if you have concerns about your information.

During your use of tapintothebasics.com and the purchase of our products any information collected about you will be only be used in accordance with this Privacy Policy.

 

Like most websites, and businesses, we collect data from you in the following two ways:

   1 – When you purchase an eBook

Each time you purchase an eBook from Tapinto The Basics we only collect personal information that is required to complete the purchase of the eBook and is provided by you at the time of purchase. This includes:

– Your Name
– Your Suburb/City
– Your Email Address
– Your Country

If your eBook is free, this is all we need. If you are paying for an eBook, further information will be needed but this will not be collected by Tapinto The Basics. This includes any information related to the use of a Credit Card (via Stripe) or PayPal. At no time will we have access to this information.

We use SendOwl to facilitate the purchase of an eBook and also to deliver that eBook to you via an email that is sent to you. SendOwl will hold the same information as us in order to process your order and deliver the eBook to you. Any information that you provide to SendOwl is subject to their Privacy Policy which is available here – SendOwl Privacy Policy. So you are aware, SendOwl does not collect, or ask for, your credit card or PayPal details.

Tapinto The Basics have authorised SendOwl to use the following two third party payment processors for your payment information:

– Stripe (for Credit Card purchases), and
– PayPal

You can view the Privacy Policy for Stripe here – Stripe Privacy Policy – and for PayPal here – PayPal Privacy Policy.

The information provided by you (not including payment information) is also stored with MailChimp. We use MailChimp as our mailing list third party supplier. This allows us to send you updates from time to time and, if you have given us permission to, marketing information (such as a new eBook release, free eBook notifications, special deals, etc.). You can review MailChimp’s privacy policy for information on how they manage user data here – MailChimp Privacy Policy.

   2 – When You Visit Our Website

When you visit our website, we may collect information from you in the following ways:

      (a) Contact Forms

There are 2 types of forms we use on our website:

1 – Contact Form, Feedback Form and Support Form.

The information you choose to enter in these forms is emailed to us directly. This information is only used for customer service purposes. At no time will this information be used for marketing purposes. Any information you include in these forms will be forwarded direct to the corresponding Tapinto The Basics email account and will only be used to communicate with you as per your request.

2 – How To Do Your Own End Of Lease Clean eBook Waitlist

We use a MailChimp form so you can enter contact information including: name, email address, suburb/city and country. This information is used to inform you, by email, when this eBook becomes available for purchase on the site as well as providing geographical data. This information will not be used for any other purposes (such as marketing), unless you give us permission to do so. You can review MailChimp privacy policy for information on how they manage user data here – MailChimp Privacy Policy .

      (b) Cookies

A cookie is a piece of data stored on a site visitor’s hard drive. The information gathered via a cookie may include – internet protocol (IP) addresses, type of browser, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and number of clicks to analyse trends, administer the site, track user’s movement around the site, and/or gather demographic information.

Usage of a cookie is in no way linked to any personally identifiable information about you. Any personal information is only collected when you voluntarily provide it, such as providing your details in the Forms or when you purchase an eBook.

This anonymous information helps us improve your access to our site, identify repeat visitors to our site and enable us to track and target user interests to improve experience on our website in the future.

Following is information about cookies we use:

¬_ga – assists in providing statistical data on how you use our website (expires after 2 years)

_gat & _gid – these cookies assist in providing statistical data on how you use our website (these expire as soon as you end your session)

collect – this cookie sends data to Google Analytics about your device and behaviour which they use to track your activity across devices and marketing channels (these expire as soon as you end your session).

r/collect – this is a marketing cookie used by Google Analytics. These types of cookies assist to display ads that are more relevant to you as you use the internet (expires at the end of your session).

We also use a Facebook pixel. This allows us to track where a visitor goes on our site after they click on one of our ads or posts that we have on Facebook. This let’s us know if our ads are effective or not. This covers Instagram as well.

Please refer to each service’s privacy policy for more information on the exact types of data collected:

Google Analytics – Google Privacy Policy
Facebook – Facebook Privacy Policy

You do have the option to disable cookies through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites, or you can follow the ‘how to’ articles here – www.allaboutcookies.org.

Protection Of Your Information

Tapinto The Basics takes all measures reasonably necessary to protect against the unauthorized access, use, alteration, or destruction of potentially personally-identifying and personally-identifying information.

Your Data Rights

If you have entered any personal information via our website, you can request to receive an exported file of the personal data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Changes To This Privacy Policy

Tapinto The Basics reserves the right to change this policy at any time. We encourage visitors to check this page for Privacy Policy updates regularly. Continued use of this website after any change in this Privacy Policy will constitute your acceptance of such change.
If you require any more information or have any questions about our privacy policy, please feel free to contact us at hello[at]tapintothebasics(dot)com.

We hope you enjoy your time with Tapinto The Basics.

 

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